Illustration with a snowman, snowflakes, present boxes, and confetti emojis on light pink background portraying a holiday theme.
The holiday season is approaching again, and experts predict that this will be another record-breaking year for holiday sales.

Of course, record-breaking sales mean that you can expect a higher volume of messages in your SMS inboxes. You’ll also have a larger number of customers needing real-time SMS guidance for your shopping services. And customers expect a personalized experience with each and every message you send.

With help from our 2024 holiday SMS templates, you can expedite your SMS conversations and keep that personal touch customers crave, all while making this holiday season especially merry and bright for your customers.

What Are SMS Templates?

SMS templates are messages that you can use over and over. They can help you send a single text to a list of your customers, set up auto replies, or answer customers quickly.

You can include custom fields in these templates to insert customer details such as first names or loyalty statuses. When you use custom fields in a text that you send to a list of customers, your business SMS platform inserts each individual’s details into outgoing messages. That way, you can send many highly personalized texts at once.

Let’s explore 10 holiday SMS templates that you can use to spread cheer, encourage engagement, and boost sales.

Auto Reply Holiday SMS Templates

Updating your auto replies for the holidays is a good idea on multiple levels. First, it’s an easy way to add some holiday cheer to your usual SMS auto replies. It’s also a good practice to re-evaluate auto replies with updated response times and business hours during the busiest time of the year. Use emojis and direct mentions to get the holiday spirit across:

Shopping Information Holiday SMS Templates

The holiday season often comes with busy stores and backorders. Ensure customers know how they can shop with you through holiday update texts:

Curbside and In-store Pickup Holiday SMS Templates

Curbside pickup is an option at some stores. Update your current curbside pickup templates to give customers a taste of the holiday spirit and help them pick up orders faster:

Gift Service Holiday SMS Templates

Customers often talk with store associates to help them find gifts for friends and family. You can extend this experience to online shopping with texting. Consider offering a VIP holiday SMS gift service, where your team offers advice based on the information customers provide:

Gift Service Holiday SMS Templates

Customers often talk with store associates to help them find gifts for friends and family. You can extend this experience to online shopping with texting. Consider offering a VIP holiday SMS gift service, where your team offers advice based on the information customers provide:

Holiday Greeting SMS Templates

A simple holiday greeting is a great way to keep your customers engaged with your business—while showing that you genuinely care about them. Depending on your business, you may want to keep your holiday wishes secular to be as inclusive as possible:

Bringing Joy to Customers During a Shifting Holiday Season

With your help, customers will navigate their holiday shopping with ease and even satisfaction. SMS holiday templates will empower you to provide fast, personalized customer service with an extra dash of holiday spirit.

 

Want to see more SMS templates? Check out our SMS template generator.

The post 10 Holiday SMS Templates for the 2024 Holiday Season appeared first on Heymarket.