Editor’s Note: This is not a perfect survey. Nor is it an all-inclusive survey. However, it does attempt to characterize baseline pricing expectations for twelve specific eDiscovery-centric offerings from the perspective of cybersecurity, information governance, and legal discovery professionals operating in the eDiscovery ecosystem. The survey was developed through the aggregation and distillation of a combination of research, reports, and discussions with industry professionals ranging from private equity investors and service providers to legal technology analysts and consumers. While there are many pricing approaches for the offerings within the survey, approaches that span the spectrum from volume, hour, and license models to alternative pricing models including flat fee, managed service, and subscription approaches, the survey seeks to provide insight into the basic building blocks that are comprehended in many of these pricing methods for the purpose of understanding and comparing pricing against pricing and pricing against value.

The eDiscovery Pricing Survey (Summer 2022)

Industry Survey

Initiated in the winter of 2019 and conducted seven times during the last three years with 581 individual responses, the semi-annual eDiscovery Pricing Survey provides a mechanism for cyber, data, and legal discovery specialists to share and consider current pricing for selected eDiscovery-centric collection, processing, and review tasks. Today ComplexDiscovery would kindly ask you to share your observations and opinions on eDiscovery pricing by participating in the Summer 2022 eDiscovery Pricing Survey.

The survey consists of 12 pricing questions and three background information questions that are all multiple-choice. The entire survey can be completed in less than five minutes and is open to cybersecurity, information governance, and legal discovery professionals operating in the eDiscovery ecosystem. Whether analyst or observer, reporter or communicator, or law firm, service provider, or governmental agency expert or consultant, your informed opinion of eDiscovery pricing is highly sought after for the Summer 2022 eDiscovery Pricing Survey.

Summer 2022 Pricing Survey Areas

Collection

  • Per Hour Cost for Collection by a Forensic Examiner
  • Per Device Cost for Collection by a Forensic Examiner
  • Per Hour Cost for Analysis, Affidavit, and Expert Witness Support by a Forensic Examiner

Processing

  • Per GB Cost to Process ESI (At Ingestion)
  • Per GB Cost to Process ESI (At Export)
  • Per GB Per Month Cost to Host ESI Without Analytics
  • Per GB Per Month Cost to Host ESI With Analytics
  • Per Month Cost Per User License for Access to Hosted Data
  • Per Hour Cost for Project Management Support

Review

  • Per GB Cost for Predictive Coding
  • Per Hour Cost for Document Review Attorney Review
  • Per Document Cost for Document Review Attorney Review

ComplexDiscovery will anonymize responses to the survey and does not share any individual or organizational contact data, demographics, or answers.

The Summer 2022 eDiscovery Pricing Survey response period will be between today and no later than late May 2022. Upon completion of the survey, the results will be anonymized, provided to all participants via email, and published on the ComplexDiscovery website.

As your opinion is important in helping form a picture of industry-standard pricing on selected eDiscovery tasks, please do take the time to complete this short survey, as the anonymized results will provide professionals in the eDiscovery ecosystem an additional and helpful reference for considering pricing decisions.

*For the purpose of this ongoing industry survey, price and cost are used interchangeably and represent the amount a customer is willing to pay for the service. However, from a financial and accounting perspective, pricing is the amount a customer is willing to pay and the cost is typically the expense incurred for creating and delivering the service.

Additional Reading

Source: ComplexDiscovery

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