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Instagram is a powerful channel for any eCommerce business. It helps you get the word out about your brand through posts, Stories, or Reels—and connect directly with users through Instagram Messaging. A business text messaging platform only boosts these benefits.  What’s a Business Text Messaging Platform? Business text messaging platforms are cloud-based apps that help professionals send, receive, and manage their messages. These platforms can accept and reply to messages from a range of channels, including Instagram Messaging. All customer messages, no matter where they come from, arrive side by side in a single shared inbox. You or a…
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