With the launch of OpenAI’s GPT-5.5, we are upgrading every Clio Work and Vincent customer to the new model for agentic work and document drafting. The upgrade sets a new bar for what Clio’s AI can do on substantive legal tasks, and is the foundation for the next wave of autonomous legal capability we are…

Research: productivity and well-being
Recent research suggests a strong link between productivity and well-being. If lawyers are inefficient, they tend to spend more time on low-value tasks and are more likely to feel overwhelmed and burn out.
At the same time, law firm AI adoption is accelerating, particularly among mid-sized firms. While burnout and…

The facts behind Morgan v. V2X Inc.
The defendant, V2X, sought a protective order before discovery even began. They asked the court to require certain protections over information labeled by parties as confidential. Those protections included deletion requirements and accountability measures for the plaintiff.
The court granted a standard protective order. If information is labeled…

From chatbots to agentic AI in legal technology 
Chatbots are easy to adopt. Lawyers have told us that. But there’s a long way between typing a question into a chat window and getting something you can actually file, send, or hand to a client. You still have to know what to ask, how to sequence…

Why the billable hour alone no longer works
Let’s be honest: The billable hour has always been a leaky bucket. While it’s treated as the gold standard for legal pricing strategies, only a fraction of recorded hours actually becomes collected cash.
Lawyers face losses at multiple points in the revenue funnel, across utilization, realization,…

Context is the foundation of useful legal AI
The most important information in a legal case lives across the matter and the firm: the documents, the emails, the timeline, the jurisdiction, the client’s history, and the firm’s own work product. Legal AI without access to all of it is working blind, only as good as…

Can AI summarize legal documents?
The short answer is yes: Among AI’s best use cases in law is summarizing legal documents. It isn’t, however, foolproof, and its performance depends largely on the chosen tool. Any tool’s capabilities and limitations are best understood by viewing legal AI summarization as a spectrum:

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Why clients delay paying law firms
Most delays aren’t about money: they’re about clarity, timing, and convenience. Understanding these operational hurdles helps explain the psychology behind how clients perceive and pay for legal services.
The psychology of paying for legal services
Unlike a physical product, the value of legal work is often intangible, and when…

How AI search works (and why it’s different from Google)
AI search is any search experience where artificial intelligence synthesizes information from multiple sources and presents a generated answer. Instead of ten blue links, users get a direct summary, sometimes with linked citations.
The most common forms right now include:

• Google AI Overviews, which

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AI Myth 1: AI will one day replace legal judgment
Will AI replace lawyers? This concern often surfaces when people see AI generate legal language. Drafting, summarizing, outlining, and issue-spotting sit close enough to legal reasoning that it can feel as though judgment itself is being encroached upon.
The Legal Trends Report shows that AI’s…

How lawyers are using AI in legal practice today
Clients might be most concerned about AI use for substantive legal work, but that’s not the only area where lawyers are using AI. In fact, there are many AI use cases for lawyers. AI powers legal technologies that improve every stage of the client lifecycle…

What a legal AI assistant actually is (and what it isn’t)
Think of an AI assistant for lawyers as a teammate built into your workflow. It supports the tasks that quietly consume large parts of your day, such as summarizing documents, drafting routine communications, organizing matter information, and highlighting what needs attention next. Because legal…

Supporting access to justice
Supporting access to justice is core to Clio’s mission, which is why we see recent consumer-facing AI developments as an important and encouraging step forward.
Research from the American Bar Foundation, the World Justice Project, and the Legal Services Corporation consistently show that more than 70% of people with legal problems…