Clio

Latest from Clio - Page 2

Why clients delay paying law firms
Most delays aren’t about money: they’re about clarity, timing, and convenience. Understanding these operational hurdles helps explain the psychology behind how clients perceive and pay for legal services.
The psychology of paying for legal services
Unlike a physical product, the value of legal work is often intangible, and when

How AI search works (and why it’s different from Google)
AI search is any search experience where artificial intelligence synthesizes information from multiple sources and presents a generated answer. Instead of ten blue links, users get a direct summary, sometimes with linked citations.
The most common forms right now include:

  • Google AI Overviews, which

The facts behind United States v. Heppner
The defendant, Heppner, was under federal indictment for wire fraud, securities fraud, and conspiracy to commit securities fraud. When investigators executed a search warrant on his home, they seized 31 documents among other materials.
His counsel flagged those documents as protected, either under attorney-client privilege or as work

With artificial intelligence, legal professionals are getting much more done in a day. But for law firms that bill primarily by the hour, this may not bode well. As lawyers complete their work faster for clients, they log fewer billable hours, which means less revenue for the firm.
Due to this conflict between efficiency and

Why document comparison matters in legal practice
Document comparison matters a great deal in legal work, particularly given the wide range of serious risks associated with the accuracy and consistency of legal documentation. For one, amendments to a contract that are missed during the review process can significantly alter an agreement and result in the

What is shadow IT?
Shadow IT is software that’s used without any knowledge, approval, or oversight from a law firm’s IT experts. Broadly speaking, shadow IT includes software that is downloaded and installed on local hardware, as well as cloud-based tools that can be accessed by logging into a web browser. 
For example, individuals may

What SB 574 requires: four considerations for lawyers using AI
The bill doesn’t ban AI use in legal practice. Instead, it clarifies that existing professional obligations (confidentiality, competence, accuracy, and fairness) still apply when using AI tools.
The bill defines generative artificial intelligence as an “artificial intelligence system that can generate derived synthetic content, including