Legal Technology Blog

Though privacy concerns have always been paramount within the legal profession, new concerns have arisen as more attorneys than ever are meeting virtually with clients over online video conferencing systems. Whether you’re new to this technology or have been using it for years, it is critical to address concerns about confidentiality and cybersecurity. The American Bar Association states that as an attorney dealing with clients who are sharing private details regarding their legal matters you must use “reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relating to the representation of a client.” Choosing…
Most clients have the desire to participate in the critical decision making necessary to resolve their case, and they should do so. To accomplish this, they need to understand what is happening. As their attorney, you have an obligation to communicate with your clients.  Often unintentionally, once hired, some attorneys do not always prioritize client communication.  This often results in frustrated clients who feel ignored or that their matter does not warrant the lawyer’s attention. Clearly, keeping the lines of communication open between you and your clients is key to cementing a strong working relationship. The following tips will help…
Martindale-Hubbell is proud to announce that the following attorneys have achieved a Martindale-Hubbell AV Preeminent Peer Review Rating, awarded to only those lawyers with the highest ethical standards and professional ability. Congratulations to: Aimee M. Todd of Todd Disability Law Allyson Kitchel of May Lightfoot, PLLC Andrea M. Gherini of Law Office of Andrea M. Gherini Andrew C. Burrell of Andrew C. Burrell, P.A. Anthony Horky of Anthony J. Horky, P.A. Benjamin Nachimson of Woolf & Nachimson, LLP Bradley Rapp of Rapp & Krock, P.C. Brent Stuckey of Hart Bell LLC Bret Lee of Bret Lee Legal Solutions P.L.L.C. Brian
Which Marketing Data Points Law Firms Should Be Watching During the COVID-19 Crisis COVID-19 has taken over our country. Small law firms, as well as small businesses, are among the parties suffering during this pandemic. Although teleconferencing technology has helped make an abrupt pivot to new ways of working, marketing strategies and insights will continue to change during this time.  Here are the metrics that small law firms should watch. Differences in Geographic Trends The virus is impacting every community differently, making this an important time to dig into geographic trends in your area. For example, if renters largely…
As the world continues to adjust to life during the COVID-19 crisis, so do consumers in the way they seek legal representation online. During our webinar hosted on April 29th, we talked with Nolo’s Managing Editor Micah Schwartzbach, Internet Brand’s Principal Analyst Adam Silver and Rebecca Young, Senior Manager of Data and Analytics. Together these panelists discussed trends in how consumers search for help with legal issues in areas such as unemployment, criminal defense, landlord and tenant law, bankruptcy, estate planning, immigration, Social Security and disability and divorce. What Are Consumers Searching For? Using data pulled from Nolo.com, Disabilitysecrets.com, Bankruptcylawfirms.com,…
Forecasters and economists expected unemployment rates to continue to rise in May. Surprisingly to many, however, unemployment fell and employers added 2.5 million jobs. Across the country, claims are still heavily backlogged across most states, but some are starting to make progress towards helping all constituents whose jobs were impacted by COVID-19. As unemployment falls and jobless individuals get assistance, Martindale-Avvo has seen a decrease in pageviews on unemployment law content. With job losses still at historical highs, consumers are still browsing unemployment legal resources at twice the pre-pandemic baseline rate (traffic at the beginning of March). Pageviews…
Avvo Lawyernomics, a principal legal technology conference, and forum sought to provide attorneys with the latest solutions to help them grow their business. The forum created a community where attorneys and legal technologists could learn from each other. We’re pleased to announce that Martindale-Avvo is relaunchingLawyernomics and taking it completely digital. Lawyernomics ® Online will still provide the latest solutions and tips on legal technology. Our exclusive webinars and research reports will have the expert strategies you need to maximize your business. You’re invited to experience the new Lawyernomics Online with our upcoming webinar, “Legal Tech – Don’t Get Left…
How are clients and those looking to hire an attorney behaving since the COVID-19 pandemic?  In late April and early May, we surveyed approximately 2,400 visitors to several Nolo network sites, including  AllLaw.com, CriminalDefenseLawyer.com, DrivingLaws.org, EmploymentLawFirms.com, and DivorceNet.com. We wanted to get a sense of how consumer behavior has (and hasn’t) changed since the COVID-19 pandemic began and how consumers are thinking about the future and their legal needs. Financial worries are a top concern, but not for everyone One consumer concern that was consistent across the survey, was affordability during the pandemic. Being able…
As the COVID-19 health crisis continues to affect virtually every country across the globe, it’s raised a lot of questions about what to do and how to adapt to living and running a business during a pandemic. During our March 31st webinar, we held a live Q&A with Dr. John Whyte, chief medical officer of WebMD and Katherine Wich-Sugden, in house counsel for Internet Brands and Henry Schein, who answered your COVID-19 questions. Q: How do we run our business during this pandemic? First and foremost, clients need to know where you are and how to reach you. Making sure…
Martindale-Avvo surveyed attorneys to gain insight into how they are managing during the COVID-19 pandemic. As states begin reopening, attorneys are adapting to the new reality, complete with safety protocols, shifting practice areas, and declining revenues. These are the main takeaways.  Revenues Are Down for Most  In the survey, we asked 210 of you about your practices, what you are doing differently, and how you are thinking about the future. Perhaps the most striking result: more than 80 percent of those surveyed said their practice had lost revenue. Based on our survey results, only a small fraction of respondents are…
Martindale-Hubbell is proud to announce that the following attorneys have achieved a Martindale-Hubbell AV Preeminent Peer Review Rating, awarded to only those lawyers with the highest ethical standards and professional ability. Congratulations to: Abby Adams of Kohut & Adams, P.A. Adam Lambert of Acker Lambert Hinton P.A. Allison Lovelady of Shullman Fugate PLLC Andres Almanzan of Mounce, Green, Myers, Safi, Paxson & Galatzan A Professional Corporation Andrew Phan of Freedom Law Group Andrew Roth Anthony Azemika of Azemika & Azemika Bradley Banyas of Hughey Law Firm LLC Brian Shapiro of Law Office of Brian D. Shapiro Larry Hofmeister of Hofmeister
Social distancing implemented to slow the spread of the novel coronavirus has caused significant economic consequences. Local shutdowns have led to unprecedented unemployment and have caused many businesses to close permanently. These impacts are becoming visible as consumers change their browsing behavior across Nolo.com and other Martindale-Avvo sites. Real Estate Legal consumers spending more time at home have discovered a different set of needs and concerns due to stay-at-home orders. In the immediate aftermath of the coronavirus pandemic and subsequent lockdowns, traffic to real estate resources fell to a low of 30% below pre-COVID levels. However, as consumers began…
In an increasingly paperless world, it’s important for law firms to consider all options when it comes to document signing. While some believe that electronic signatures don’t hold the same weight as paper and pen signatures, our May 12 webinar aimed to address this misconception.  How and When to Use E-Signature During the webinar, the president of business development and one of the founders of Captorra, Denny Newberry, touched on the many reasons why law firms should be utilizing e-signatures.  When you retain a client, a significant amount of paperwork is required before you can get started. Between fee arrangements,…
Whether your law practice is a social media success story or your firm doesn’t even have its own Facebook page, now is the time to up your social media game. Keeping in touch with clients and maintaining a strong online presence can help your practice survive during a crisis and tee it up for future success. Experts agree that even during economic downturns and pandemics, marketing is still a critical tool for law firms to maintain or grow their client base. Now is not the time to cut back on marketing your practice; it’s just that in the time of…
Whether you’re working with an agency, or consider yourself an experienced do-it-yourselfer, you’ve likely heard of local business profiles. But you might not know why local business profiles on Google My Business, Yelp, and Apple Maps lists are so important for your practice. Here’s why they matter and why you should claim your profiles today.  Think about every time you search on Google. You’ll typically see local businesses in the maps section, or maybe down in the organic section you see local listings provided by Yelp.com.  One lesser known is in mobile search results. For all you iPhone users out…
When you think about effective legal marketing strategies, your first consideration may be what each strategy does for you. Service-driven legal marketing for law firms flips the script, asking instead what you can do for others. Engaging in community service and pro bono work can strengthen your law firm while building up the people you serve and securing the connections you have worked so hard to create. Benefits of Cause Marketing and Service-Driven Marketing for Law Firms While service-driven marketing can be much more time-consuming than other marketing strategies, it offers substantial benefits to law firms. Benefits include: Improved reputation…