Maintaining a strong connection with your current clients is crucial in the legal industry. Approximately one in five legal clients left their previous firm because they were too slow to respond to issues.
However, you don’t have to add endless non-billable hours to make clients feel valued.
Emerging technologies increasingly improve communication and engagement between…

Legal billing and invoicing are typically not tasks that law firms think of as getting easier over time. The more a firm grows, the wider its service offerings, and the more complex your accounting becomes.
However, billing and invoicing don’t have to be complicated or tedious. When it comes to billing and invoicing, taking the…

Successful client management is critical to a profitable law firm. But you cannot sit beside your phone and pick up every call. There are important legal documents to draft and review. There are meetings with plaintiffs and legal counselors. Arguments must be prepared, evidence must be gathered, and terms must be negotiated.
It can be…

A website acts as your law firm’s online calling card, a one-stop shop where customers can learn the basics about your firm without even making a phone call. But that’s not the sum total of what your website can do. Your website is an opportunity to generate leads, build trust with clients, and create a…

While creating a safe, friendly office environment is important for your staff and clients, are you taking the same measures online?
First impressions matter, and for many clients, they happen on the web. To convey the message that your firm is capable, professional, and trustworthy, you need a website that’s as informative and engaging as…

The client intake process is your biggest opportunity to start your client relationship off on the right foot. But for many law firms, the client intake process can become an afterthought.
Client intake may not be the most urgent matter on your to-do list, but it is critical for your law firm’s long-term growth and…

As many as 18% of Americans don’t use credit cards at all. Others may not want to use credit for large invoices. But even if your client doesn’t want to use their credit card, they may still prefer the convenience of online payment compared to paying their bills by cash or sending checks in the…

Getting documents signed can be a significant bottleneck for attorneys. Traditional methods of signing, such as printing, mailing, and faxing documents, are not only time-consuming but also prone to errors and security risks. Just as challenging are the delays that can arise in document execution; these can create significant stress for attorneys and clients alike.…

In the fast-paced legal industry, time is not just money—it’s the backbone of efficiency and client satisfaction. Embracing legal workflow automation within your practice isn’t just a trend; it’s a strategic approach to redefining how your firm operates for the better. This comprehensive guide delves into the nuances of legal automation for law firms to…

“That’s just the way we’ve always done things.”
It’s a common phrase used in offices around the world.
But even if a solution worked for your law firm five or ten years ago, that doesn’t mean it’s the best solution today. The legal field is changing, with new technology disrupting old ways of doing business.…

In today’s competitive legal landscape, law firms must leverage every available tool to effectively manage and grow their practice. One of the most effective tools to do this is a client relationship management (CRM) system, which helps you streamline various aspects of your firm’s communication tasks, from lead generation to client intake and beyond.
Even…

Going paperless is a business strategy that offers a lot of benefits to law firms. Think:   

• More manageable billing workflows 
• Quicker payments 
• Reduced costs 
• Improved security 
• Greater client satisfaction 
• Reduced environmental impact

But if your law firm has been trapped in a cycle of printer paper, ink cartridges, and envelope-related paper cuts, where do you…