Case Status

Case Status is software for law firms who care about clients. Our software platform is radically focused on the wants and needs of law firm clients. We study the consumer-client behavior and overall consumer trends to deliver technology that allows a law firm's client engagement to be modern and scalable. This drives law firm business performance and growth by turning clients into raving fans.

Our story originates with an attorney who served hundreds of clients with no scalable way to keep them informed on the status of their case. Case Status was born becoming the visionary solution to these client-engagement challenges.

Today Case Status serves hundreds of consumer-based law firms driving real business outcomes. Case Status is the Leading Client Service Software for Law Firms including the most robust mobile client portal.

We believe that client service is as important as case management or practice management and promote education and learning via our blog.  Join us in our journey to radically disrupt the legal industry!

Website: https://www.casestatus.com/
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Case Status Blogs

Case Status Blog

Blog Authors

Paul Bamert
Melissa Breen
Matt Crawford
Kylie Fahey
Betsy Kinney
Leah Maggin

Latest from Case Status

Multiple file downloadsUsers can streamline their workflow by selecting specific documents for download, rather than downloading them one at a time or using the Export All Documents option.‍Clio• Firms can now sync staff members to Case Status cases based on the “Responsible Staff” field in Clio.• The calendar integration now automatically extracts Zoom meeting links…

AI is rapidly changing the way legal professionals work. It’s not replacing lawyers; it’s making their workflows faster, smarter, and more client-focused.Whether you’re drafting contracts, reviewing case files, or communicating with clients, AI tools can take on the heavy lifting and free up your time for higher-value tasks. But with so many platforms available and…

How to Manage a Law Firm: Mastering Communication, Productivity, and Client ExperienceManaging a law firm is no simple feat. Clients demand transparency, real-time updates, and easy interactions, while you need to respond to it all with limited resources. New technologies are bridging these gaps to some extent, but there is still a lot of work…

In the legal environment, the stakes are higher when prompting artificial intelligence to provide quick definitions, brainstorm ideas, or generate polite email responses.AI can, and does, make mistakes, so you need to craft each instruction carefully. When used thoughtfully, AI legal prompts can streamline repetitive tasks, speed up research, and help your team produce more…

Can AI give legal advice? Could this technology replace lawyers or does it enhance their work?Beyond the headlines, generative AI offers real opportunities to reduce the daily workload at your law firm. Used wisely, it allows legal professionals to focus on strategy while delivering faster updates and clearer expectations to clients.But there’s an essential caveat:…

We’re back with this month’s latest updates—each one built from customer feedback and designed to help your team work smarter, faster, and more securely. From improved document handling to upgraded security features, here’s what’s new and what’s coming soon at Case Status.New This MonthUsability Enhancements That Make a DifferenceWe’ve rolled out several high-impact updates to…

Charleston, S.C., June 5, 2025 – Case Status – the leading client engagement platform for law firms – now integrates with law practice management software PracticePanther to deliver best-in-class client engagement for law firms. The new integration partnership brings together Case Status’s secure, mobile-first client engagement platform with PracticePanther’s intuitive law practice management software, offering…

Check out the full white paper here.In today’s digital-first legal landscape, most law firms still rely on outdated methods like email and SMS texting to communicate with clients. While these channels are convenient and familiar, they are no longer compliant with modern security standards—and they leave law firms dangerously exposed to cyber threats. The…

New AI-powered feature uses natural language processing to evaluate and categorize incoming client messages by urgency, sentiment, and type, allowing legal teams to focus on high-priority conversationsCase Status, the leading client engagement platform for law firms, announces the launch of Enhanced Message Triage Filters, a new AI-powered feature designed to help legal teams…

We’re back with another round of updates designed to help firms stay agile, connected, and focused on what matters most—client experience. From deeper integrations to smarter feedback tools, here’s what’s new and what’s coming next.Most Talked AboutMessage TriageOne of the most buzzed-about features from our March update? Message Triage powered by Case Status AI.Firms are…

What if your immigration clients could get real-time case updates, securely message your team, and understand the full legal process—without ever calling or emailing your office?In today’s immigration landscape, that’s no longer a nice-to-have—it’s the expectation.That’s why we’re thrilled to announce the Case Status + Docketwise integration, now live and transforming how immigration law…

Law firms are focusing more than ever on maximizing case value, and not just meaning big-dollar settlements. The final payout matters, but it’s only part of the story. If your team is bogged down with inefficient processes, if clients are frustrated by slow response times, or if you’re missing key details that could strengthen a…

Spring is in the air, and so is innovation. As we roll into April, let’s take a look back at what we launched in March—and give you a sneak peek at what’s coming soon from the Case Status product team. But first, here’s what’s been happening across the Case Status community:Upcoming + On-Demand EventsHow Docketwise…