There’s a phrase I hear constantly in my conversations with mid-market law firms. It surfaces in leadership meetings, in technology evaluations, in post-conference debrief calls. It is the most common answer I get when I ask why a firm is still running a process that clearly isn’t working.
“We’ve always done it this way.”
I
We sat down with Greg Sando, founder of WorkCloud, to learn how they help law firms of all shapes and sizes trade in outdated, manual processes for smarter, more scalable ways of working.
Can you briefly introduce your firm and the types of law firms you typically work with?
At WorkCloud, we focus on shaping
DENVER, May 19, 2026 — Actionstep, the leading provider of cloud-based law firm operations software for midsize law firms, has released its fourth annual US Midsize Law Firm Priorities Report. The data reveals midsize firms are in their most growth-oriented posture in four years, prioritizing practice diversification and digital transformation over cost containment for the
April was a sprint. ALA Annual Conference rolled straight into our Actionstep Global Sales Kickoff in San Francisco. Great conversations, great energy, and more importantly, alignment. What we’re hearing in the market showed up loud and clear at ALA.
The firms that grow treat operations as strategy.
That was the through line this year. It showed up everywhere—client experience, succession planning, burnout, AI,
Actionstep was named the winner of a Bronze Stevie® Award in the Best Use of Technology in Customer Service category in The 24th Annual American Business Awards® today, recognizing the company’s AI assistant, Scout.
The American Business Awards are the United States’ premier business awards program. All organizations operating in the US are eligible to submit nominations.
More than 3,700 nominations from
There’s a pattern in growing law firms that almost no one talks about directly. The firm is doing well, and their revenue is up, headcount is growing, client relationships are strong. And yet somewhere in the middle of that growth, technology stops feeling like an asset and starts feeling like a tax.
The culprit isn’t usually a bad system. It’s two or more good systems that don’t know
Midsize firms use integration to eliminate context switching, reduce administrative burden, and keep matters and documents in sync.
DENVER and LONDON — [April 13, 2026] — Actionstep, a leading provider of cloud-based law firm operations software supporting 5,500 law firms globally, today announced a new integration with iManage, the company dedicated to Making Knowledge
Actionstep, the leading law firm management platform for midsize firms, today released its 2026 UK Midsize Law Firm Priorities Report, offering a detailed analysis of the investment priorities, operational pressures, and competitive dynamics shaping the UK mid-market legal sector this year.
Conducted in partnership with specialist legal publication LPM, the research gathered insights from
UK Midsize Law Firms Chasing Growth but Overlooking Client Satisfaction, New Research Finds
[London], [19 March 2026] — Actionstep, a leading provider of cloud-based law firm operations software supporting nearly 5,000 law firms globally, today published its 2026 UK Midsize Law Firm Priorities Report, revealing a market investing heavily in technology while underestimating the revenue
Efficiency and scalability are on the minds of every law firm. In late 2024, Howells Solicitors had reached a crossroad: their firm couldn’t grow the way they wanted it to because their current systems were holding them back.
Howells Solicitors has four offices across South Wales and close to 200 employees. Their work spans seven different practice areas; including family, personal injury, and real estate conveyancing. Despite that, in
This article was contributed by Forsyte, a valued Actionstep integration partner.
Risk assessments are fundamental to legal practice, yet they remain one of the most challenging aspects of compliance for many firms. If you’ve ever wondered why getting them right feels like an uphill battle, you’re certainly not alone.
Having spent over 15 years
February 18, 2026 — Denver, CO — Actionstep, a leading provider of cloud-based law firm operations software supporting nearly 5,000 law firms globally, today announced that it has completed its SOC 2® Type 2 examination, reinforcing the company’s commitment to maintaining robust controls relevant to security standards and requirements worldwide.
The examination was conducted by
February 12, 2026 — Brisbane, Queensland, Australia — Actionstep, a leading provider of cloud-based law firm operations software supporting nearly 5,000 law firms globally, today released its 2026 Australian Midsize Law Firm Priorities Report (Report). Australian midsize law firms in 2026 are highly client-focused and resilient, but face persistent constraints from legacy metrics, fragmented
New AI-driven product eliminates manual time tracking and fast-tracks time to bill, extending Actionstep’s momentum in operational and profitability innovation for law firms.
January 28, 2026 — Denver, CO — Actionstep, a leading provider of cloud-based law firm management software supporting nearly 5,000 law firms globally, today announced a major acceleration of its product
Imagine this scenario: A midsize firm discovers a compromise through an employee’s credentials. While teams investigate and leadership prepares a statement to their customers, clients begin calling for reassurance or to initiate transfers. Internally, workflows start to stall, staff scramble, and partners confront not just the financial exposure, but the fall out of broken trust that underpins the entire practice.
According to the
At Actionstep, we’re always looking for ways to make your firm’s day-to-day work simpler, faster, and more connected. Our latest Xero integration enhancements do just that—eliminating double entry, reducing errors, and giving your accounts team more time to focus on what really matters.
These enhancements make it easier than ever to keep Actionstep and Xero automatically and effortlessly in sync.
Automatic Firm