Why time capture is a workflow problem
According to Bloomberg Law’s 2025 Survey, law firms lose an estimated $150,000 in revenue per lawyer each year to billable work that’s done but never invoiced.
The default response to time leakage is behavioral, such as sending reminders to log time daily, warning about consequences for late entries,
A practical roadmap for law firms and legal departments moving from technology implementation to sustained operational change
Beth Anne Stuebe, Jason Monaco, Ed.D., Beth Thompson, and Rachel Shields Williams
Legal technology transformation used to be discussed as a project: select the tool, configure the system, train the users, launch, and move on. That model no
Most law firms that grow fast don’t survive the growing pains. Spreadsheets stop working. Case tracking, billing, and client communications turn into a scramble. Administrative overhead balloons faster than revenue.
In 2021, Maison Chen Law Group opened its doors with just four lawyers and a clear conviction: that technology should be the driving infrastructure of
As legal technology advances, AI for law firms is becoming increasingly essential but what law firms need can often be misunderstood. In the webinar “How — and Why — AI Should Fit Into the Way Your Firm Already Works,” Beth Thompson, Vice President of Market Strategy and Legal Evangelism, and Jennifer Ramovs, Senior Director of
We sat down with Deborah Schaefer, CPA, founder of Deborah J. Schaefer, CPA, to learn how 42 years of legal accounting expertise shapes the way she helps law firms move onto stronger financial footing — and stay there.
Can you briefly introduce your organization and the type of firms you work with?
My organization
It was a little over a week ago that I was at the Gaylord watching 5,700 people try to find their way through that hotel again. It never gets easier no matter how many years you’ve been going. It set the record as the biggest ILTACON yet, selling out every room. Some booths were so
Influence without authority
Every firm draws the line differently. Some administrators run their operation with real autonomy, budget, hiring, the works. Meanwhile, others are stuck somewhere I call “influence without authority,” where you carry the responsibility but not the title to match it. Most of us land somewhere in between and that gap is where
We caught up with the team at Philips SpeechLive to talk about bringing voice productivity into the legal workflow, and how their integration with Actionstep is helping firms turn dictation into delegated, trackable work.
Can you briefly introduce your organization and the types of law firms you typically work with?
Philips SpeechLive is a cloud-based speech-to-text and legal dictation
New built-in AI layer unifies and activates law firms’ institutional knowledge, surfacing insights that help firms capture missed revenue, elevate expertise, and confidently execute client work
DENVER — August 11, 2026 — Actionstep, the leading provider of cloud-based law firm operations software for midsize law firms, today released Actionstep Intelligence, an AI layer
Most firms talk about AI adoption like it’s a purchase. Buy the tool, turn it on, done. I push back on that idea every chance I get. Becoming an AI-native law firm isn’t a single event. It’s a longer journey, and most firms are only at the start of it.
Actionstep’s Chief Product Officer, Triona Buckley covered the shift from the practice of
In an insightful webinar hosted by Beth Thompson, VP of Market Strategy & Legal Evangelism at Actionstep, highlighted the hidden costs of inefficiencies in law firm operations because of sticking to the ‘status quo.’ The session “We’ve Always Done It This Way: The Hidden Cost of Status Quo in Mid-Market Law” highlighted how manual processes, fragmented systems, and resistance to change silently drain profitability, frustrate staff,
The future of law is not under threat, but it is being reshaped.
There is a strong narrative in legal circles that AI for law firms poses an existential threat to the entire legal profession. Some are convinced lawyers will be replaced and that firms will become obsolete. That much of what we recognize as legal work today will just disappear.
I understand where that concern comes from. With the
There’s a phrase I hear constantly in my conversations with mid-market law firms. It surfaces in leadership meetings, in technology evaluations, in post-conference debrief calls. It is the most common answer I get when I ask why a firm is still running a process that clearly isn’t working.
“We’ve always done it this way.”
I
We sat down with Greg Sando, founder of WorkCloud, to learn how they help law firms of all shapes and sizes trade in outdated, manual processes for smarter, more scalable ways of working.
Can you briefly introduce your firm and the types of law firms you typically work with?
At WorkCloud, we focus on shaping
DENVER, May 19, 2026 — Actionstep, the leading provider of cloud-based law firm operations software for midsize law firms, has released its fourth annual US Midsize Law Firm Priorities Report. The data reveals midsize firms are in their most growth-oriented posture in four years, prioritizing practice diversification and digital transformation over cost containment for the
April was a sprint. ALA Annual Conference rolled straight into our Actionstep Global Sales Kickoff in San Francisco. Great conversations, great energy, and more importantly, alignment. What we’re hearing in the market showed up loud and clear at ALA.
The firms that grow treat operations as strategy.
That was the through line this year. It showed up everywhere—client experience, succession planning, burnout, AI,