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It’s 4am on a Saturday morning.  You’ve worked 20 hours straight.  You’ve done so every day since… you forget when.  Time to quit do that start-up you’ve dreamed about. But do you do it? Should you? Could you?  Well, as part of a new series we are interviewing legaltech and other start-up founders working in legal.   We will unearth the highs and lows of beginning and scaling a start-up.  As Steve Jobs famously said: “You can’t connect the dots looking forward; you can only connect them looking backwards.” And this is very true of start-ups.  Having worked at a start-up,…
Marginal gains are massively overlooked in legal service delivery. And it’s a shame. Marginal gains are about making small incremental improvements to a process (or product, ability or habit etc) which, when added together, make a significant improvement. But legal innovation often ignores it. Why? We’ll find out. We’ll also provide an easy intro to a few mental models that can identify and deliver these gains within your legal organisation, whether law firm or in-house! What are marginal gains? Consistently improving something by 1% isn’t particularly notable, let alone noticeable. But in the long run it can be meaningful. If…
Document automation has been around for decades. It is often a “no brainer” for many legal use cases and organisations. Yet it is often unfairly overlooked. We caught up with Avvoka to discuss the challenges and opportunities of document automation, who are the sponsors and the laggards, how to build beachheads for automation and ultimately deliver significant legal process efficiencies. For those living under a rock (or a stack of contracts), Avvoka, is a leading document automation, negotiation and analytics platform designed to help law firms, in-house legal teams and businesses draft documents, negotiate them, and leverage data insights from…
Explainable AI solves the black box problem. This is the idea that some, in particular machine learning-based, AI systems are black boxes. We can see what goes into the blackbox, e.g. a photograph of a cat, and what comes out of the AI system, e.g. a labelled version of the photograph, but we don’t easily understand how and why the system made that determination. Lawtomated employee, Baloo, being classified by an AI image classifer. What is explainable AI? The aim of explainable AI is to crate a suite of machine learning techniques that: Produce more explainable models, i.e. we understand…
Our objective If you studied math at school until at least 16 years old, chances are you studied the fundamentals of machine learning, what we commonly describe as artificial intelligence (AI) today. We’ll teach you this via linear regression. But first a question: do you remember calculating line of best fit during algebra class? © Maths Is Fun If you answered “yes” (even if you don’t remember how you did it) then this tutorial is for you. If you answered “no”, check out this higher level explanation of machine learning. Assuming you answered “yes”, great news: you can learn the…
There are only two types of trick Tricks for magicians, and magic for everyone else. And there are only two types of innovative technologies. Those for technologists and those for everyone else. That’s it. The best magicians master methods, know their audience and are guided by effect. The same is true for the best technologists, start-ups and innovators. Know your audience Tricks for magicians focus on method. Tricks for audiences obsess over effect; how an audience experiences the illusion and how well the trick meets or exceeds their need to be entertained and mystified. Magician to magician tricks The audience…
The problem  Getting a divorce is never easy. The process for divorcing and separating in England and Wales is a broken model. The emotional and financial cost is extremely high for individuals, families and society. It’s estimated that half a million people divorce or separate in England and Wales each year and the cost of family breakdown to the UK taxpayer is estimated to be as much as £51 billion annually. Historically, traditional routes to divorce and separate were accessible through a set of gatekeepers – lawyers and solicitors who were affordable because of legal aid. Fast forward to 2013,…
Our most frequently asked questions are: What coding language should I learn? Where can I learn how to code? How do I learn coding? In this series of articles, we will set out our advice and answers to these questions. In this part 3 we collate our favourite hacks concerning how to think about learning to code. Understanding how to go about your studies will pay dividends in terms of your progression, motivation and ultimate success. Learn how to learn! 1. The Ultimate Skill – Learn how to Learn We all know how to learn right? WRONG! A lot of…
Our most frequently asked questions are: What coding language should I learn? Where can I learn how to code? How do I learn coding? Why should I learn to code? Here we will see out our advice and answers to these questions. We’ll explain which coding language or languages you should learn and why. We’ll also articulate some of the key differences between the major types of coding languages. Let’s get cracking! Why is this question tricky? Two words: opinions and trends. Like anything, coding is highly opinionated. Coding is also trend-driven. Coding languages and frameworks (essentially a code library…
Our most frequently asked questions are: What coding language should I learn? Where can I learn how to code? How do I learn coding? Here we will see out our advice and answers to these questions. But first, let’s start with why. It’s our least asked, but most important, question. In this four-part article series, we will provide essential coding for beginners know-how to kickstart your coding journey, whether you are a lawyer or anyone else! Why do you want to learn to code? As Simon Sinek‘s bestseller and massively popular TedTalk, “Start With Why” posits,…
We love a good movie. Better still, we love a movie that makes us think. Ford vs Ferrari (or Le Mans ’66 in its European release) is both. It teaches valuable, but often ignored, lessons in legal innovation. BigLaw can learn lots from Ford vs Ferari. So too can any legal organisation embarking on digital transformation or business transformation. Let’s find out why! Ford vs Ferrari The 2019 film “Ford v. Ferrari,” recreates Henry Ford II’s moonshot to reinvent the Ford Motor Company while simultaneously avenging a bitter rivalry between himself and Enzo Ferrari. The movie…
AI software vendors routinely champion the superior accuracy of their tech vs. the equivalent human effort it seeks to replace. But what is “accuracy”? Likewise, when buyers ask “how accurate is the system at X?”, is that the correct question to consider? As this article will explain, accuracy is not a single metric. In fact, accuracy is but one of four potential metrics. The other three metrics are precision, recall and F1 score. Each metric measures something different about the system’s performance. For this reason, it is also often desirable to optimise, and therefore prioritise, one metric over the other.…
Attention to detail is what law is all about. If you sell to law firms, in-house legal teams and lawyers generally you should maintain excellent attention to detail or risk losing your sale. Learn it here, and why it matters. What is attention to detail? Attention to detail is thoroughness and accuracy when accomplishing a task. Behavioural indicators of an individual or organisation demonstrating excellent attention to detail include the below: Provides accurate, consistent numbers in all paperwork Provides information in a useable form and on a timely basis to others who need to act on it Maintains a checklist,…
Selling is hard, but so is buying. Buyers, like sellers, spend lots of time attending, vetting and managing sales cycles. Both sides kiss a lot of frogs before finding their Prince or Princess Charming buyer / vendor partner. Selling to legal is no different. One of the best things to do is know your customer. You should do this: Before you identify a prospect After you’ve identified and approached a prospect Throughout the relationship (as individuals and their roles in a buying organisation may change over time, or become more or less relevant as you navigate the buyer’s sales cycle)…
Authenticity Matters When selling to legal teams, it is both saddening and surprising that these mistakes are made time, and time again in legaltech. Selling, including selling to legal, is about building and maintaining relationships not one night stands. Being authentic goes a long way, both in the short and long term. All the more so when selling to legal where concerns of trust, confidentiality, ethics and generally being a “safe pair of hands” matter above all else. This isn’t reality television, faking it means you won’t make it when it comes to selling legal teams legaltech. In legal enterprise…
Live demos are simultaneously the best and worst ways of selling your product. When they go well, demos join the dots for the buyer, making it easy to buy. When they go badly, they can cannibalise hard-won goodwill. The good news is that killer software demos are all about planning, practice and presentation (plus a sprinkling of personality). These are our tips from buy and sell-side perspectives on what makes or breaks a legaltech demo, and how to demo legaltech (or any tech) like a pro. 1. What to demo Demo relevant Assuming you spent time before the meeting and…