Latest from Rocket Matter Blog

For many law firms, the end-of-the-month billing cycle can feel like passing by the (allegedly) haunted house on the corner of your street—you don’t enjoy it, but you have to push through it to get where you’re going.  
Whether it’s late payments that spook your profits or complicated manual invoicing systems that make you feel

We’ve all had those frustrating customer service experiences. Those kinds where they ghost you after you sign up, take five business days to respond to a troubleshooting inquiry, or force you into those never-ending 20-minute “conversations” with an automated system when all you want is to speak to a real human being. 
As a legal

Collaboration within law firms looks a little (or a lot) different than it used to. Where people work and what tools they work with are vastly different.   
Maybe you only work with your team face-to-face twice a week.  
Maybe you’re working from a coffee shop, and you’re (pretty) sure that the Wi-Fi is (mostly) secure.

The recipe for successfully running a law firm can feel more temperamental than a souffle—you need a polished professional appearance, a top-notch legal team, and a sound marketing strategy, just to name a few.
However, one ingredient is absolutely critical to the success of any law firm: quality client relationships.
Making sure your clients are