Centerbase

It doesn’t matter who you talk to. Check-in on any firm administrator or managing partner communication platform, and you will find conversations regarding the challenges of finding help. There is a shortage of good talent and the difficulty in recruiting that talent is felt across the board by firms of all sizes and locations. The reasons for today’s hiring challenges are as varied. However, as the number of firms faced with this roadblock increase, there are some common themes. Lack of Available and Experienced Attorneys There was a significant decrease in law school enrollment from 2010-2015 due to the shortage…
Michael Bumgarner (President, ALA) and Debra Elsbury (Immediate Past President, ALA) join the show to discuss everything from the hurdles that come with huge career transitions to the power of titles within a firm. They also discuss how one can progress into leadership within ALA. In the legal community, it’s easy to feel like the dumbest person in the room because let’s face it, you’re surrounded by so many great minds and imposter syndrome is real. But both Debbie and Mike have some tips on how to overcome this. And if that wasn’t enough to pique your interest, they also…
Describing a criminal defense legal practice as busy is a serious understatement. On a daily basis, these firms handle countless criminal matters, many with some pretty high stakes. When dealing with something as serious as a person’s freedom, criminal law firms need systems in place that help them provide stellar legal representation. That includes maintaining client files in an organized manner, staying ahead of critical deadlines, and invoicing with the highest level of efficiency. This blog will take a dive into the features criminal defense practices need and why they’re important. Calendar Management It is not uncommon for a busy…
Everyone knows you should always maintain a professional relationship with your coworkers, but what happens when your coworker also happens to be a great friend? From a floating Walmart to comfortable tensions, Rob and Amanda speak with long-time friends Tina Terrian (Executive Director at Pirkey Barber PLLC) and Chris Sims (Director of Finance at Pirkey Barber PLLC) to explore the dynamics of a friendship that defies the odds in an industry that can leave you feeling rather lonely – not to mention a discovery about the true difference between casinos in Vegas and the ones on cruises. And if we…
Complex client demands and frequent policy changes drive the priorities of an insurance defense law firm, particularly in the areas of administrative and matter processes. Handling these challenges requires comprehensive legal practice management software that offers the features necessary to successfully handle all the pressure points of insurance defense legal practice. This post will delve into some of those issues and suggest how the right software features can help firm attorneys and administrators effectively address them. The Unique Challenges of Insurance Defense Law Insurance defense generally involves the representation of various legal matters related to the insurance industry. In more…
You may be asking yourself, why should I listen to a podcast about legal management? The answer is simple: as a pioneer in law firm tech sales and a seasoned law firm leader, Rob and Amanda have combined experience of almost 25 years in the legal industry. These two industry titans have seen it all and have some crazy stories to tell with guests that won’t fail to keep you on your toes. But this show won’t be about academic issues surrounding legal management, unruly clients, or the practice of law itself; instead, it will focus on the lives of…
Guests: Lyn Calu Regional Office Administrator, Dinsmore & Shohl LLP Michael Keatts Regional Office Administrator, Bowman and Brooke LLP Lyn Calu (Regional Office Administrator at Dinsmore & Shohl) and Michael Keatts (Regional Office Administrator at Bowman and Brooke) began their friendship at Bowman and Brooke where they navigated the waters of a firm with over 300 people. In this inaugural episode, Lyn and Michael discuss what it’s like managing teams through two different lenses and juggling the dynamics that inevitably emerge from working at a firm of such magnitude. From crazy Tarzan-themed ALA parties to creating the glue that leads…
For more than a year now, the practice of law has looked vastly different than any other time in history. From Washington DC to Arizona, courthouses were shut down to the public and attorneys for common proceedings, greatly affecting the traditional law firm environment. For some firm leaders, less time in the courtroom resulted in more time spent on administrative tasks, especially in situations where downsizing needs impacted support staff numbers. Attorneys found it necessary to take on a larger percentage of law office management duties. With the world starting a slow return to normal, court systems nationwide are beginning…
The cloud has become a standard part of our lives. From streaming video platforms to smartphones and smart home devices, we rely on cloud computing to make our days exponentially more convenient. But individuals are not the only benefactors of cloud computing. Over the last 10 years, business leaders around the world have incorporated cloud-based technologies, recognizing their greater efficiency and cost savings potential. Though it has taken a little longer, the legal industry has also started embracing the cloud. As reported by the American Bar Association’s 2018 Legal Technology Survey Report, less than 55% of all surveyed…
Any human resource (HR), firm administrator, or back-office professional working within a law firm environment can affirm that firm culture creates its own set of distinct challenges. Regulatory guidelines and industry standards require considerations not often seen within other business industries. While most big law firms maintain an HR department to address these complexities, HR issues often wind up on a law firm administrator’s long list of duties. This blog will take a look at eight unique HR challenges commonly experienced by law firm administrators. 1. Finding the Best Legal Talent Law firms constantly compete with one another to attract
Law firms today are finding it increasingly necessary to meet specific client needs with their invoices. If your firm is to receive payments from clients in a timely manner, it is important that your invoices communicate the information expected by each client in the format that they require. With the right software and planning on the front end, this does not have to be an onerous task. The Basics To begin, there are some criteria that should be included on every invoice, regardless of the invoice format or template. You want to ensure your invoices provide: Client Contact Information. Matter…
In an environment where the business side of practicing law equals the importance of the provision of client services, legal operations have emerged as a driving force behind law firm administration. Evolving from the combination of various support and administrative tasks, legal operations are the processes and activities that help legal departments efficiently serve clients by applying business and technical principles to the delivery of legal services. While commonly used in the discussion of in-house legal departments, the concept can also be applied to law firms, particularly those that routinely provide corporate legal services as outside counsel. The Evolution of…
As law firms prepare to turn the corner and head back to normalcy, flexibility is playing a major role in the execution of their plans. Return-to-office announcements from the nation’s largest law firms range from a 100% workforce return to continued remote working arrangements, but they all include a higher level of flexibility than traditionally seen within the legal community. Over the last decade, remote working arrangements became quite commonplace within corporate America. A growing number of companies began offering their workers the opportunity to work from home, recognizing the financial savings and employee satisfaction that resulted from these arrangements.…
After months of planning and building from the ground up, we are excited to announce the launch of a brand new exclusive community for our clients! Centerbase’s mission for the community is to provide clients with a vibrant channel to ask questions, find answers, and engage with legal professionals from around the country on Centerbase best practices. Be the first to know and participate in discussions on upcoming product updates, training webinars, and the direction of our product roadmap. We want to foster conversations about getting the most out of Centerbase to drive success at your firm. So when can…
Staying current with technology can be an expensive undertaking. Software is constantly improving, and firms that continue to use server-based software are finding it impossible to keep up with advancing technology. If a firm wants to take advantage of the latest and greatest, it must be willing to adopt a cloud-based system. By asking the right questions on the front end, your firm can rest assured that a cloud-based system is a safe and viable option. Advantages of Cloud-Based Systems There are innumerable advantages to a cloud-based system that goes above and beyond the fact that you will always have…
Law firms are entities built on tradition, where the experience that comes with aging is revered and often celebrated at the highest levels of the firm. But in today’s legal environment, technology and innovation rank just as high as maturity. Change has become a constant within the industry and law firms must keep up in order to remain relevant. Unfortunately, getting every member of the firm on board with tech changes can be challenging for firm administrators. Some more seasoned employees may resist new ways of handling business, or they may find it difficult to grasp unfamiliar technologies. But these…