MyCase

At MyCase we love to learn about our customers. After all, they’re at the center of everything that we do. That’s why we take advantage of every opportunity to talk to them and understand their law practices and how MyCase helps them streamline their firm’s processes and grow. We also really enjoy sharing their stories and secrets of success with you whether in webinarscustomer testimonials, or on this blog. Most recently we talked to Matt Jett to learn about his law practice and in today’s post you’ll learn how his St.Louis personal injury and DWI law firm,…
2020 was a year for the record books. The worldwide pandemic turned the world on its head, resulting in an unprecedented year for everyone. Fortunately, the pandemic now appears to be receding and things are returning to a semblance of normal in many parts of the country. Businesses, including law firms, are beginning to re-open, and employees are heading back to work. There’s a light at the end of the tunnel and life as we once knew it is returning. Of course, that doesn’t mean that we should ignore the lessons learned over the past year. Rather, law firm leaders…
As we begin to emerge from the pandemic, one thing is indisputable: the past year was both unpredictable and unprecedented. The effects of the pandemic dramatically affected the practice of law and because we’re still in the midst of that change, it’s difficult to fully appreciate the overall impact. As a result, you’re no doubt wondering about the future of your law firm and how to set it up for success in the “new normal.” One way to achieve this goal is to take steps to lay the foundation for business continuity no matter what happens. By future-proofing your business…
Here is a recent Daily Record column. My past Daily Record articles can be accessed here. ***** ABA Report Provides Post-Pandemic Advice For Lawyers   The pandemic and its effects have dramatically affected the practice of law and will continue to to have a long-term impact on the ways that legal work is conducted in the years to come. The good news is that now that vaccine rates are on the rise in the United States, it’s possible for members of the legal profession to envision and prepare for the post-pandemic world. That’s where a new report issued by the ABA…
Here is a recent Daily Record column. My past Daily Record articles can be accessed here. ***** It’s not easy being a lawyer. Even though it’s a fulfilling profession, practicing law can be also be stressful. That’s why the National Task Force on Lawyer Well-Being established Lawyer Well-Being Week, and the goal is to ensure that lawyers focus on wellness and take steps to reduce their stress levels. This year it’s scheduled for May 3rd to the 7th and we happen to be in the midst of it as I write this article. Unfortunately, according to the results of a recently…
At MyCase we like to learn as much as we can about our customers because they’re at the center of everything that we do. That’s why we spend a lot of time talking to them – so that we can understand their law practices and how MyCase helps them grow their firms and allows them to provide the best possible service to their clients. We also really enjoy sharing their stories and secrets of success with you whether in webinarscustomer testimonials, or on this blog. Most recently we talked to Shawn Hamp to learn about his law…
In the over 20 years I have been working with law firms, I have set up intake departments, developed the corresponding technological infrastructure needed to support the processes that make them work, hired and fired applicable employees, audited law firms’ intake systems, and worked with legal technology companies to develop intake software. This includes spending years taking the actual intake calls myself for a personal injury practice that advertised (which translates into a higher-than-average inbound call volume).  I can therefore say with absolute certainty that new case intake can make or break a business, especially a business that spends time,…
Our customers are at the heart of everything that we do at MyCase. That’s why we take the time to get to know them and share their stories and secrets of success with you whether in webinarscustomer testimonials, or on this blog. As part of that process, we love to interview our customers to learn about their practices so we can learn how MyCase helps their law firms grow and succeed while also enabling them to provide the best possible service to their clients. In today’s you’ll learn all about attorney Thomas Orr and his law firm,…
As the pandemic starts to recede, everyone is wondering what’s next. What will the office look like post-pandemic? Will legal employers continue to permit employees to work remotely? Will the nature of work change? Will more collaboration and communication amongst legal teams occur online? While there’s no way to predict the future, surveys seeking the input of legal professionals can help provide an indication of what to expect in the weeks and months to come when offices begin to fully re-open and the return to work in the “new normal” commences. For example, one recent survey focused on the return…
Convenience is the driving factor for consumer decision-making in the modern economy. For law firms that want to compete, delivering an intake program that respects the emphasis consumers place on convenience is essential. Oftentimes, convenience is driven by systems, which must rely on consistency and speed. Not only do law firm systems provide a hedge against malpractice (checklists limit mistakes), but the application of systems also provides for a more consistent (and improved) experience for both leads and clients. Systems also yield data, including information about which interaction options legal consumers prefer, when and how. And, the first step in…
Credit cards have been used by consumers to purchase products and services for decades now. Lawyers, however, have been slower to adapt to accepting credit cards as payment for any number of reasons. For example, some lawyers have avoided accepting credit card payments due to ethical concerns. Others have chosen not to accept credit card or debit card payments simply because they hadn’t used this form of payment in the past. However, despite that initial resistance, many firms have begun to accept credit and debit cards in recent years due to consumer preference and convenience. The pandemic only served to…
Our customers are at the heart of everything that we do at MyCase. That’s why we love to get to know them and share their stories and secrets of success with you whether in webinars, customer testimonials, or on this blog. That’s why in the weeks and months to come we’ll be interviewing our customers to learn about their practices and will then share their experiences with you on this blog. In this series you’ll learn how MyCase helps law firms grow and succeed while also enabling them to provide the best possible service to their clients. In…
The pandemic and its effects have dramatically affected the practice of law and will undoubtedly continue to to have a long-term impact on how legal work is conducted in the years to come. For lawyers, it hasn’t always been easy navigating the practice of law during a worldwide pandemic. Remote working and the isolation it brings has taken its toll, as has learning new skillsets, whether it’s using new remote working technologies or figuring out how to best advocate for your clients virtually. While it’s unclear how many of these changes will persist post-pandemic, it’s evident that things won’t ever…
I often write articles and blog posts for other outlets and am going to post a round up here from time to time (but won’t include my weekly Daily Record articles in the round up since I re-publish them to this blog in full). Here are my posts and articles published from April: Manage your bankruptcy law practice with this software – ABA Journal The Fate Of Midsize Firms In A Post-Pandemic World – Above the Law When Bar Associations Innovate, Everyone Wins – Above the Law Managing, Motivating, and Retaining Remote Law Firm Teams – MyCase Blog Discover New
Here is a recent Daily Record column. My past Daily Record articles can be accessed here. ***** Top Gadgets for Lawyers Working From a Home Office It’s been more than a year since the start of the pandemic, and what a year it’s been! The good news is that as we head into the spring, the light is finally visible at the end of the tunnel as vaccination rates increase. As a result, sometime in the near future we may finally be able to head back to our offices on a full or part-time basis. Of course, we’ll be returning…
With vaccine rates on the rise in the United States, it’s now possible to envision and prepare for a post-pandemic world. While the practice of law on the other side of the pandemic won’t be quite the same, it’s important to lay the groundwork for success in the “new normal.” Of course, one of the primary challenges law firm leaders will likely face is identifying how to address and take advantage of the changes that will affect the practice of law on the other side of the pandemic. That’s where a new report issued by the ABA Coordinating Group on…