MyCase Blog

In 2020, it sometimes feel like we’re in the midst of constant change. The world has changed incredibly quickly due to the pandemic, and sometimes it’s hard to keep up. That being said, there’s one thing we can count on to change much more slowly: lawyer demographics. When it comes to the demographics of lawyers in the U.S., it sometimes feels as if the old adage “the more things change, the more they stay the same” is squarely applicable. Sometimes it seems as if very little has changed, but when you look closely and follow long term trends, it’s evident…
The practice of law is always changing. Courts hand down new decisions, laws are revised or re-written entirely, new regulations are enacted, and technological advancements occur that necessarily impact the way that lawyers work and law firms operate. But when it comes to far reaching change, 2020 is unique. We’re living and working in the midst of a worldwide pandemic, and its impact has been unprecedented. All aspects of our lives have been affected, from personal and social to professional. And no one  – and no industry – has been immune from the rapid pace of change, least of all…
Because of the impact of COVID-19, the practice of law is changing  – and quickly. By way of example, many law firms transitioned to remote working at the start of the pandemic and many continue have work-from-home mandates in place. Similarly, videoconferencing has become the norm, and court appearances, hearings, and trials are now occurring virtually on a regular basis in many jurisdictions. Likewise, law firms have incorporated cloud-based remote working tools into their workflows, including VOIP phone systems, online fax, and law practice management software. Just as the practice of has been affected by all of these changes, so…
Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close, legal consumers now expect and require a virtual experience — even if they won’t need it for the full scope of the attorney-client relationship. In turn, it is incumbent upon law firms to translate their analog processes into digital ones. Anything that you could do in-person, you must now be able to do online, and in a way that still furthers and deepens the attorney-client relationship. In this interactive livestream discussion, we explored and answered questions around transitioning to a…
Engagement is the key to making modern legal consumers feel comfortable about working with a law firm.  And, that’s true at any stage of the client lifecycle, whether you’re seeking to convert a lead at the intake stage, better manage your relationship with an existing client or provide a former client with the appropriate prompt to send a referral your way.  In each case, the principle remains the same (you must effectuate ways to stay in touch with legal consumers that relate back to their present need), even if the methods may differ.  In this post, we’ll talk about how…
Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close, legal consumers now expect and require a virtual experience — even if they won’t need it for the full scope of the attorney-client relationship. In turn, it is incumbent upon law firms to translate their analog processes into digital ones. Anything that you could do in-person, you must now be able to do online, and in a way that still furthers and deepens the attorney-client relationship. The 5 principles in this guide will help you reformat your client engagement model…
In last week’s post we discussed a recent opinion from the District of Columbia Court of Appeals that addressed the issue of whether an attorney who is not a member of the District of Columbia Bar may nevertheless practice law from the attorney’s residence in the District of Columbia under the “incidental and temporary practice” exception of Rule 49(c)(13). As we learned, according to the court, attorneys working remotely in D.C. during the pandemic are in luck: the court concluded that it’s perfectly ethical to do so. But what about other jurisdictions? Is it permissible for lawyers to work remotely…
Like most lawyers, you’ve likely worked remotely for at least some of the past 6 months. This is because when quarantines were put in place earlier this year due to COVID-19, lawyers across the county sheltered in place and worked from remote locations. Some worked from their homes while others escaped crowded cities and quarantined with family in less populous areas. Still others packed up and moved to second homes located outside of the state in which they’re licensed. To this day, many lawyers continue to work remotely from different locations at least part-time, while others continue working remotely full-time.…
Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close, legal consumers now expect and require a virtual experience — even if they won’t need it for the full scope of the attorney-client relationship. In turn, it is incumbent upon law firms to translate their analog processes into digital ones. Anything that you could do in-person, you must now be able to do online, and in a way that still furthers and deepens the attorney-client relationship.  Join us Tuesday, September 29th when CEO of Red Cave Law Firm Consulting, Jared…
For the past month or so I’ve covered the ins and outs of establishing a resiliency plan for your law firm. Why create a resiliency plan? Because by doing so you ensure that your firm gets up and running quickly, and is also able to operate smoothly and efficiently in the weeks and months following a disaster. In other words, resiliency plans are simply a matter of good business. That being said, creating a plan requires careful thought and planning, which is why I wrote this 5-part blog post series to get you started. In Part 1 we discussed why it’s…
I’m excited to share that MyCase is being acquired by Apax Partners. You can read the press release here. In this post, I’d like to share my perspective on what this news means for MyCase. First of all, MyCase remains strongly committed to our customers. Customer listening and strong partnership with our customers is deeply embedded in our company culture and remains a guiding principle. From Customer Success to ongoing product improvements, everyone at MyCase remains committed to continuing to provide the level of service you’ve come to expect from our team. Secondly, this is an exciting next phase…
If you’ve been following along, you’ll know that over the last few weeks we’ve spent a lot of time talking about business resiliency – and for good reason. We’re in the midst of a global pandemic that changed the way businesses operate overnight. It also has made the world in which we live and work significantly more unpredictable. Every day the assumptions upon which we’ve comfortably operated for years – and even decades – are rapidly eroding away, leaving us facing a new world, sometimes uncertain world, and wondering what the future may bring. That, my friends, is where business…
Since March of 2020, COVID-19 has brought more change to the legal profession than the past decade. In this short timeframe, lawyers and staff have adapted to working from home, and clients have grown accustomed to meeting with legal professionals online — and will still desire the same even when the pandemic is under control. Moreover, remote work and technology adoption have become instrumental in business continuity and cutting costs. In this guide, we’ll explore how COVID has changed the profession — and more importantly, discuss what lawyers can and must do to embrace the changes that we’ve experienced, and…
Over the past few weeks we’ve focused on business resiliency planning for law firms. The reason this is so important is because preparing for uncertainty builds business resiliency into your law firm and ultimately protects your firm’s reputation and bottom line in both the short term and the long term. In Part 1 we discussed why it’s important to plan for future disruption and explored the many benefits of doing so. You learned that the downtime during the current pandemic is the perfect opportunity to create a business continuity plan that your firm can rely on if there’s a COVID-19 surge in…
Welcome to Part 2 of our latest blog post series on business resiliency for law firms. In Part 1 we discussed why it’s important to plan for future disruption and explored the many benefits of doing so. I explained that business resiliency planning is a long term investment in your law firm and ensures that regardless of the situation, your firm is able to get up and running quickly and operate smoothly and efficiently in the weeks and months following a disaster. Now that you understand the importance and value of a business resiliency plan, the next step is to…
Since March 2020, COVID-19 has brought more change to the legal profession in the past four months than in the past decade.  Yet many lawyers still view changes such as working from home, online depositions and virtual client meetings as a temporary measure, and that the legal profession will return to normal.  That, however, would be a mistake.  Even in this short timeframe, lawyers and staff have adapted to working from home, and clients have become accustomed to meeting with lawyers and other professionals online – and will still desire the same even when the pandemic is under control. Moreover,…