Businesses are in a constant battle for customers’ attention. With endless choices at their fingertips and rising expectations for convenience, personalization, and responsiveness, standing out—and keeping customers engaged—has never been more challenging.
It’s no longer enough to simply offer a great product or service. Today’s consumers expect timely, seamless experiences built specifically for them. They…

Modern businesses rely on timely and effective communication. Whether it’s coordinating with your team, guiding a deal towards closing, or answering customer service requests, you need an easy way to provide prompt, personalized replies that deliver a great experience for your contacts.
SMS fits the mold perfectly. It has a 98% open rate that ensures…

Group text messaging is a powerful tool for businesses that need to communicate with multiple customers at once.
Whether you’re a real estate agent coordinating with a couple about their home search or a home services team planning a house visit, maintaining proper group text etiquette ensures smooth, professional interactions.
Here are 10 best practices…

Managing text message conversations with multiple people often involves juggling countless individual message threads. This constant back-and-forth can lead to miscommunication with customers and delay your business outcomes.
That’s why we’re excited to introduce group messaging in Heymarket. Now, you can keep all stakeholders aligned in a single text message conversation.
With Heymarket’s cutting-edge group…

You’ve probably sent thousands of emails to friends, family, coworkers, teachers, and others throughout your life. But did you know you could email their phone numbers instead of their email addresses?
If you can’t reach someone via email, their phone’s SMS inbox is your next best option. With a 98% open rate, you can…

You text all the time, but did you know you can send SMS directly to someone’s email inbox? It’s a simple trick that comes in handy when you don’t have email access or need to reach someone quickly.
With just a few changes to your standard texting process, you can write a message that’s sent…

When projects require input from multiple stakeholders, relaying messages one by one can be a major time drain. Lack of visibility often leads to delays, and critical information may get lost in scattered threads. In fact, nearly half of professionals cite poor communication as a root cause of low productivity.
Group text messaging changes the…

Text messaging has grown increasingly popular as a method of communication between businesses and customers. It’s more convenient than calling and faster than email, so customers may be more likely to reach out if your business offers SMS or social media messaging as communication channels.
As the demand for texting increases, so does the demand…

As businesses grow, effective communication becomes increasingly challenging. Teams seek more efficient channels to connect with an increasing number of contacts, while reducing team workloads. Texting has emerged as a popular choice, with over half (52%) of professionals citing its efficiency as a key factor in their decision-making process.
Bloom Institute of Technology (BloomTech), a…

Artificial intelligence (AI) is one of the most popular trends in technology and business, having an adoption rate of around 55%, according to a 2023 survey. While it has been in use for a while behind the scenes – about 77% of devices use AI – its popularity has grown as AI’s capabilities continue…

Fast, easy, and convenient, texting is a crowd favorite. In 2021 alone, consumers sent more than 2 trillion texts. Now, consumers expect brands to use the channel, too. In fact, nearly half of consumers specifically like brands to connect with them through SMS.
WH Law, a multi-office firm, prides itself on accessibility. In 2021,…

Fast, easy, and convenient, texting is a crowd favorite. In 2021 alone, consumers sent more than 2 trillion texts. Now, consumers expect brands to use the channel, too. In fact, nearly half of consumers specifically like brands to connect with them through SMS.
WH Law, a multi-office firm, prides itself on accessibility. In…