The legal technology company Case Status today unveiled Client Intelligence, an AI-driven platform that the company says represents a significant shift from reactive client management to predictive client engagement. The company announced the launch earlier today at its inaugural Client Experience Summit in Charleston, S.C., positioning the platform as a “system of action” rather than
EU Agrees on GDPR Cross-Border Enforcement Reform: New Procedural Rules to Streamline Investigations
Editor’s Note: The EU has set a deadline for cross-border GDPR enforcement. On June 16, 2025, Parliament and Council reached a provisional deal that brings binding deadlines, unified complaint standards, early-stage coordination among DPAs, and consistent procedural rights across the bloc. For cybersecurity, information governance, and eDiscovery teams, this is more than process hygiene—it’s operational change.…
Law Firm Branding Beyond the Logo: Building Recognition and Trust
When most people think of branding, they think of a logo. But effective law firm branding goes far deeper. It defines who you are, what you stand for and why prospective clients should choose your legal practice over others. In the legal industry, strong branding isn’t optional – it’s the differentiator between firms that…
Case Status Launches Client Intelligence™ to Revolutionize the Legal Client Experience
Charleston, SC – September 25, 2025 – Case Status, the leading AI-powered client engagement platform for law firms, today announced the launch of Client Intelligence™, its AI-driven engine designed to measure, understand, and analyze client interactions to drive smarter actions and improve outcomes. More than a system of record, Client Intelligence is a system…
How tech-enabled paralegals are reshaping litigation workflows
The Moment We’re In
Litigation support is no longer about simply “getting it filed”. Courts are modernizing, clients expect efficiency, and technology is evolving faster than ever. In this environment, paralegals are stepping into a new role: not just support professionals but workflow architects and tech-enabled strategists
This shift is more than operational, it’s transformational.…
InfoTrack now integrates with Filevine for smarter eFiling and process serving
InfoTrack’s latest integration has arrived, and this one is geared toward law firms who want superior litigation efficiency within a highly customizable practice management setup.
Filevine users can now incorporate InfoTrack into their case projects, allowing them to place orders directly from their practice management software. The integration allows users to have all returned documents…
Guest Column: As AI Helps Close the Justice Gap, Will It Save the Legal Profession or Replace It?
Will AI create a golden age for lawyers — or make them obsolete? In her latest column for LawNext, AI strategist Jennifer Case explores a fascinating paradox: As AI tools lower barriers to legal services, they are simultaneously creating more legal work and potentially eliminating the need for lawyers altogether. The numbers are stark: 92% of…
Tallinn’s Digital Convergence: Europe’s Blueprint for AI Security Governance
Editor’s Note: This article examines Estonia’s October 2025 hosting of three concurrent international technology governance events, highlighting practical applications for cybersecurity, information governance, and eDiscovery professionals. Estonia’s simultaneous implementation of nationwide educational AI alongside diplomatic discussions about international technology cooperation provides unique insights into how governance frameworks develop through practical experience. The country’s approach demonstrates…
Dear ChatGPT: Words Matter
Here is a link to my Above the Law article on the importance of words.
I recently had an LLM suggest I remove ‘hot mess’ from a blog title. When I pushed back, it suddenly agreed the term was perfect. That post was one of my more popular ones.
This got me thinking about how…
How to create an omnichannel customer experience that feels effortless
Can you remember the last time you made a purchase without first scrolling through reviews, checking for discount emails, or messaging a brand? Probably not.
Most buyers jump between multiple platforms—websites, apps, social platforms, or even physical stores—before making a purchase. They might be looking for inspiration, comparing prices, checking availability, asking questions, or…
Intapp + Lexsoft: bringing innovative technology to Europe and Latin America
Intapp has partnered with Lexsoft to expand its sales and implementation presence across Europe and Latin America. Lexsoft has deep expertise in legal technology and a proven track record of successful implementations in Spanish-speaking markets. As demand for Intapp solutions in these markets grow, Intapp’s partnership with Lexsoft will help increase delivery with confidence and…
Filevine Raises $400M in Two-Round Funding to Scale AI-Powered Legal Platform; I Speak with Its CEO
On LawNext: Justice Workers — Reimagining Access to Justice as Democracy Work, with Rebecca Sandefur and Matthew Burnett
With as many as 120 million legal problems going unresolved in America each year, traditional lawyer-centered approaches to access to justice have consistently failed to meet the scale of need. But what if the solution is not just about providing more legal services — what if it lies in fundamentally rethinking who can provide legal…
Briefpoint Launches Autodoc: AI Tool Automates Responses to Document Requests in Discovery (Plus A Video Demo, Plus Priority Access)
Briefpoint, a legal technology company that uses AI to automate much of the drudgework of propounding and responding to discovery requests in litigation, today introduced Autodoc, a new AI-powered feature that automates the process of responding to document-production requests — finding and assembling the responsive documents in seconds and drafting the fully formatted response, ready…
Filevine Raises $400M with Insight, Accel, and Halo Fund to Scale Legal Intelligence
Salt Lake City, Utah – September 23, 2025 – Filevine, the pioneer of the Legal Operating Intelligence System, has raised $400 million in an all-equity financing, underscoring investor confidence in both the legal tech market and Filevine’s growing market share. Over a 15-month period, Filevine closed two funding rounds. The first was led by…
Industry Benchmarks in an Era of Transformation: The Complete Summer 2025 eDiscovery Pricing Survey
Editor’s Note: Pricing transparency has never been more critical in eDiscovery. The Summer 2025 eDiscovery Pricing Survey, produced by ComplexDiscovery OÜ in collaboration with the EDRM, provides a definitive snapshot of current cost structures during one of the most transformative periods in the industry’s history. With detailed input from seventy industry professionals, this benchmark survey…